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Our Credentials & Client Testimony
 


Our objective is to remove, as far as we are able, the stress associated with providing catering on your own premises.  The ordering process itself must be simple and quick with personal help when needed.  We want you to be able to relax once that order is placed, confident in the knowledge that the order will arrive on time and that the food will be to a high quality.  We understand these issues and are committed to delivering them. 
 

Our customers however speak best for us

We have had the pleasure of working with Eden for all our client events over the last 12 months, on all occasions their food has been superb.
Well presented, well-cooked and very tasty. We wholeheartedly recommend them.
David King - RY
   

 

 “We had ample food and all the customers and staff were very impressed by the presentation and taste of the food”  
Rakesh Patel – Barclays Bank   

Food was excellent. Very professional, all on time, all our requirements met, friendly and knowledgeable staff made the process very easy. Made me look good”  
Lisa Howdle - Habitat 
 
“I am writing yet again to congratulate you on a splendid lunch and I would like to say a big thank you for making my job so much easier!!”  
Jenni White – Sitel Corporation
 
''You guys are the best and I can’t thank you enough for the quality of service you have provided to the Royal Statistical Society and our clients''
Jonelle Lewis - The Royal Statistical Society.

SOME CREDENTIALS 
 
 
EXPERIENCE  
Eden have prepared and delivered catering to central London for over fourteen years and are committed to offering a highly professional, but friendly service.  
 
VARIETY  
We are dedicated to making innovative, interesting food and promote this by changing our Express Menu every season.  
 
QUALITY  
We make good food.  Our raw materials are excellent; freshly baked and interesting breads, free range eggs, real not processed meats, home made sauces, Scottish salmons which we poach ourselves, and of course the freshest salads and fruits delivered daily. 
 
SAFETY  
The safety of the food delivered to you is of paramount importance.  All our food procedures have been scrutinised by our local Environmental Health Officers and we commission our own third party Food Safety Audit.  Your food will of course be delivered in a refrigerated van.  Read here the latest letter from our Environmental Health Officer following an inspection.
 

SUSTAINABILITY
We are strong promoters of sustainability and are working to achieve many Social, Environmental and Economic objectives. We encourage our suppliers and clients to adopt sustainable practices and the use of sustainable materials. We are also working to achieve certification in BS8901 Sustainable Development for Event Management. Our Sustainable Development Policy together with our Environmental Objectives and Targets can be downloaded here.

DELIVERY CONFIDENCE
Confidence in the delivery is we know of most importance to you.  “Will it arrive on time?”  “Did they get my order?” Will it arrive at all??”   We confirm receipt of all orders by email showing all details of the order.  You therefore know we have received it and you can confirm the order matches what you require.     

 
COMMUNICATION  
All that planning cannot however remove the uncertainty of the traffic around London .  If our driver is “jammed” the least we can do is make sure you know about it as quickly as possible. Our vans are all equiped with trackers and satellite navigation so we know exactly where they are. Our drivers all carry mobile phones and will ring you if they have a problem.
 
LATE ORDERS  
We do accept orders in the morning for delivery that lunch time.  The important thing is for you to ring us to check whether we can make the delivery ourselves or if we have to hire a taxi.  If a taxi is required it is chargeable. More often than not we will be able to deliver the lunch for when you want it.   

 
More customer feedback….  
“Your lunches have been very good and enjoyed by those tied up in meetings”  
 Louise Caskey – Energis  
 
“You have a very good name among us”  
Jackie Honsig-Erlenburg - Standard Bank 
 
“We have always found Eden to be of the highest quality and very efficient.  They are particularly helpful and courteous at all times”
Anna Bromyard – HSB Engineering Insurance Ltd 
 
“Many thanks for your prompt service and co-operation. The food is delicious, and lunches a particular success with the participants”  
Louise Cliff – Common Purpose
 
 “I wanted to pass on our sincere thanks to you and your team for the top service that was once again provided. Eden continue to offer us great service and we just wanted to let you know that it is much appreciated and does not go unnoticed. The question that begs to be asked - is there anything you cannot do?”  
Rebecca Frankham Railtrack